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    Mexico, Mexico
    Departament
    Location
    Legal Assistant
    Mexico, Mexico
    Requirements:   Education:
    • Law Degree (Just graduated or in the process of qualification)
    • Advanced English (is a must)
    • Knowledge of the Mexican Regulatory Framework in financial sector
      Experience:
    • 6 months in financial companies
    • Review and preparation of contracts
      Responsabilities and main duties
    • Reports to CONDUSEF AND CNBV
    • Review and drafting of contracts
        APPLY TO POSITION
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    Bilingual Receptionist
    Mexico, Mexico
    This position will be responsible for receiving telephone calls, providing requested information, and/or forwarding callers to the appropriate  individuals. This position is also responsible for greeting office visitors, and providing appropriate information or directing visitors to the appropriate personnel as well as ias well as supervise the cleaning staff and help with basic administrative tasks
    Knowledge, Skills, & Abilities:
    • Knowledge of multi-line telephone systems and their operation
    • Knowledge of basic computer software
    • Skill in operating office machinery and computers for the purpose of filing, copying, entering data, maintaining logs, etc.
    • Skill in providing exceptional customer service
    • Skill in oral and written communication
    • Ability to answer, screen and route telephone calls and office visitors and provide information or direct calls/visitors to appropriate personnel
    • Ability to provide clerical support to the CEO and Admin Manager
    • Ability to manage multiple tasks
    Education:
    • High School Certification or Economic-Administrative degree
    • Advanced English (test will be applied)
    Experience:
    • At least 6 months of experience as a receptionist or related jobs
    We offer:
    • Monthly  net salary of $8,000
    • Superior benefits
    • Carrer plan
    APPLY TO POSITION
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    Ejecutivo de servicio al cliente
    Mexico, Mexico
    Requisitos: Preparatoria terminada o licenciatura trunca. Experiencia: 2 años en call center en áreas de servicio al cliente y/o ventas Habilidades técnicas: 
    • Windows / Office.
    • Manejo de Excel (básico)
    • Internet
    • Manejo de multicanales (chat, correo, llamadas telefónicas)
    Personalidad:
    • Gusto por el trato a cliente
    • Paciencia
    • Gusto por el trabajo en equipo
    • Organizado
    • Servicial
    • Orientado a resultados
    • Empatía
    Actividades: 
    • Otorgamiento de información en general sobre el producto
    • Información sobre saldos y medios de pago
    • Resolver requerimientos de clientes
    Sueldo: 10,000 a 12,000 MXN netos más prestaciones superiores y bonos de productividad Horario: 8 Horas de Lunes a Domingo, con un día de descanso rolado mensualmente. APPLY TO POSITION
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    Analista de crédito para call center
    Mexico, Mexico
    Requisitos: Preparatoria terminada o licenciatura trunca en áreas económico-administrativas   Experiencia: 2 años en call center para instituciones financieras Experiencia en validación de documentos digitales (INE, Buro de crédito, pasaporte, estados de cuenta, referencias, domicilio)   Habilidades técnicas: 
    • Windows / Office.
    • Internet
      Habilidades personales
    • Gusto por el trato a cliente,
    • Paciente
    • Gusto por el trabajo en equipo
    • Organizado
    • Analítico
    • Observador
    • Toma de decisiones
    Actividades: 
    • Validación de documentación digital
    • Detección de posibles casos de fraude y/o robo de identidad.
    Sueldo: 10,000 a 12,000 MXN netos más prestaciones superiores y bonos de productividad. Horario: 8 Horas de Lunes a Domingo, con un día de descanso rolado mensualmente. APPLY TO POSITION
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    Ejecutivo de cobranza
    Mexico, Mexico
    Requisitos:
    • Género: Indistinto.
    • Escolaridad mínima: Bachillerato Concluido.
    • Dominio de Excel y office en general.
    • Experiencia en Call Center (indispensable)
    Habilidades:
    • Actitud de servicio
    • Escucha activa
    • Orientado a servicio al cliente
    • Apego a métricas, normas y procedimientos
    • Negociación
    • Trabajo por objetivos
    Jornada laboral: 8 horas, 6 días a la semana. Se pueden rolar turnos cada mes Ofrecemos: Sueldo $10,000 a $12,000 libres + P.L + bono de productividad APPLY TO POSITION
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    CFO
    Mexico, Mexico
    Position level Director Education
    • Economic or Financial degree required
    • Masters degree or MBA highly welcome
    • Advanced English (it is a must)
    Experience
    • At least 5 years as a Finance Manager
    • 1-2 years at international companies (desirable)
    • Experience working in the Fintech industry or financial companies (highly desirable)
    Specific Knowledge
    • Accounting
    • Reporting and planning
    • Capital Administration
    • Strategic Planning
    Soft Skills
    • Team player
    • Analytical
    • Proactive
    • Results oriented
    • Executive Leadership
    • Personnel management
    • Communications skills
    • Technology skills
    Responsibilities and Primary Duties
    • Accounting: managing the accounting and administration department;
    • Budget control: producing investment and operational budgets at regular intervals for efficient decision-making;
    • Management control (measurement): establishing a dashboard with key performance indicators for business monitoring and decision-making;
    • Treasury: managing working capital (liquidity, collections and payments, short-term debts);
    •  Relationship with banks and investors: managing and using financial resources to achieve the company’s general objectives, optimising performance by negotiating terms with banks and financial institutions;
    • Evaluating and reporting on investment and financing options, with clear criteria
    • Participating in the establishment and amendment of company policies and procedures;
    • Investment analysis
    APPLY TO POSITION
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    Customer Support Coordinator
    Mexico, Mexico
    Education
    • Administrative or Economics degree
    • Advanced English
    Experience: 
    • At least 2 years as a supervisor or team leader.
    • Experience in financial companies (desirable)
    • Couching and reports
    Software and computing skills:
    • Advanced excel
    • Usedesk (desirable)
    • Tableau (desirable)
    Soft skills 
    • Analytical
    • Proactive
    • Results Oriented
    • Leadership
    • Personnel management

    Responsibilities and primary duties ·

    • Develop a customer support team (training, motivation, coaching).
    • Perform weekly sessions with each agent to detect possible areas for improvement.
    • Monitoring of operational activities, ensuring that processes are carried out in time, quality and form.
    • Weekly results
    • KPIs control
    APPLY TO POSITION
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    gorokh
    Ingrid Zamora
    HR Manager, Mexico
    Let’s talk
    Got a question? Reach out to us and we’ll get back to you shortly.
    ingrid.zamora@idfinance.com
    +52 55 50059720 ext 8303
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