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    Mexico, Mexico
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    Compliance Analyst
    Mexico, Mexico
    Role Purpose Ensure that an organization's operations and procedures meet government and industry compliance standards. Research regulations and policies and communicate requirements to the organization Education:
    • Bachelor's degree in Administrative areas
    • Intermediate English.
    Experience Target:
    • At least 3 years of experience in AML/FT
    Be responsible for
    • Develop and maintain updated policies and procedures on AML and TF.
    • Attend and follow up on annual audits in AML and TF.
    • Follow-up and attention to customer and user requests in portals such as CDC, REDECO, as well as in UNE's e-mail.
    • Regulatory compliance in AML/TF (Monitoring of operations to send regulatory reports, training of the entity's personnel in AML and FT, CCC Minutes).
    • UNE support
    • Responding to authority requirements (CONDUSEF, SAT, PROFECO and CNBV).
    • Conciliation hearings before CONDUSEF and PROFECO.
    Skills:
    • Verbal and written comprehension
    • Ease of speech
    • Pro-activity
    • Objectivity in handling of information
    • Teamwork
    • Negotiation abilities
    • Following instructions and procedures
    • Objectivity in the handling of information
    • Information Analysis
    • Assertiveness
    • Results-oriented
    Knowledge/Abilities:
    • MS Office
    • CRM
    APPLY TO POSITION
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    Digital Marketing Specialist
    Mexico, Mexico
    Marketing specialist will help to develop, execute, and monitor marketing campaigns across different acquisition channels. Their work includes researching the market, analyzing trends and customer behavior to find new business opportunities. Education:
    • Bachelor's degree in Marketing.
    • Advanced English is a must.
    Experience Target:
    • At least 5 years of experience in marketing.
    • Affiliate Experience
    • Partnership experience
    Be responsible for
    • Affiliates control
    • Monitor marketing strategies
    • Data analysis on acquisition channel performance
    • Budget control
    • Analyse and report on the performance and efficiency of campaigns
    • Conduct market research and analyze trends to identify new marketing opportunities
    • Content marketing strategies
    • Strategic Alliances/Partnerships
    • Develop, implement, and track marketing programs such as direct marketing campaigns, social media, or any other digital campaigns
    • Collaborate with other internal teams (IT, Product and so on)
    Skills:
    • Pro-activity
    • Teamwork
    • Verbal and communications skills
    • Strong prioritization, organization, and project management
    • Follow-up on instructions and procedures
    • Objectivity in information management
    • Data analysis
    • Negotiation skills
    • Decision maker
    • Asertivity
    • Teamwork
    Knowledge/Abilities:
    • Strong knowledge on Marketing platforms and analytics tools such as Facebook ads, Goolgle ads, Office, Google Analytics, Data Studio and CRM
    • Knowledge in Jira and Tableau is a plus
    • Content strategies
    • Analysis
    • Optimizations
    • Performance
    • Branding
    • Affiliates
    • Partnership
    Job conditions
    • Competitive salary
    • Superior benefits
    • Professional growth
    APPLY TO POSITION
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    Investor Relations Coordinator
    Mexico, Mexico
    Role Propose Investor Relations coordinator is responsible for ensuring the company is appropriately and strategically positioned with analysts, investors, and all stakeholders. The holder of this job reports directly to the CEO and CFO, and is responsible for creating the appropriate strategy, framework, and tactics, as well as for providing a very compelling investor relations roadmap. The position requires excellent communication and interpersonal skills. It also requires the ability to carefully manage relationships outside the company in the equity research and investor community. Requirements: Education:
    • Bachelor's degree in International Business, Economics, Finance, or related.
    • Advanced English is a must.
    Experience Target:
    • At least 5 years of experience with investors
    Others:
    • VERIFIABLE INVESTOR PORTFOLIO (is a must)
    Primary Responsabilities
    •  Develop investor confidence and belief in the company’s vision and strategy for delivering shareholder value
    • Develop a robust investor relations strategy and framework
    • Create and manage a strong reputation by demonstrating consistent and clear communication between internal and Manage equity research and investor relationships
    • Preparation of investor presentations
    • Organization for investor meetings (potential and existing)
    • Buy and sell-side follow-up (models, reports and questions)
    • Preparation of Board presentations
    • Keep daily track of stock performance
    • Keep track of shareholder position and targeting
    • Follow-up of funding availability according to the company needs
    • Analyze and present financial trends, competitor behavior, shareholder issues, and anything else that could impact the business
    Knowledge & Skills
    • Pro-activity,
    • leadership,
    • teamwork
    • Ease to speech
    • Negotiation abilities
    • Must be able to perform in a high-pressure environment, and be able to meet tight deadlines
    • Verbal and communications skills
    • High frustration tolerance
    • Ability to work in fast-paced, dynamic and rapidly growing organization
    Knowledge/Abilities:
    • Deep knowledge and understanding of the capital markets, as well as a thorough understanding of key metrics for companies in the industry
    • Intimately familiar with financial modeling techniques and valuation methods used by analysts and investors
    • Experience in the creation and management of roadshows, identifying funding opportunities, maintaining relationships with current investors
    Job conditions
    • Base salary plus  commissions
    • Superior benefits
    APPLY TO POSITION
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    Supervisor de agencias de cobranza externas
    Mexico, Mexico

    REQUISITOS:

    • Licenciatura trunca o en curso
    • Experiencia de al menos 5 años en call center y 2 supervisando agencias de cobranza externa
    • INGLÉS AVANZADO-INDISPENSABLE

    ACTIVIDADES

    • Atender dudas y requerimientos de Despachos Externos + Capacitación
    • Elaboración y monitoreo de KPIs
    • Elaboración y monitoreo de reportes de resultados
    • Visitas semanales a cada agencia
    • Elaboración e implementación de procesos
    • Elaboración e implementación de plan de trabajo
    • Implementación de matrices de calidad.

    CONOCIMIENTOS

    • Cobranza de moras tempranas y altas de créditos personales
    • Bases de datos
    • Tablas dinámicas
    • Cruces
    • Fórmulas
    • Marcador predictivo
    • Estrategias de cobranza: blaster, carteo, emailing

    SOFTWARE

    • Excel intermedio
    • CRM
    • Tablaeu (deseable)
    • Jira (deseable)

    CONDICIONES LABORALES

    • Horario: Lunes a viernes de 9-6 y sábados de 9-4
    • Sueldo: 16 netos
    • Prestaciones superiores
    • Bono de productividad anual
    • Excelente ambiente de trabajo
    • Home office durante pandemia

    NO POSTULARSE SIN EXPERIENCIA EN EXCEL E INGLES

    APPLY TO POSITION
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    Product Manager
    Mexico, Mexico
    Role propose: Product managers provide the deep product expertise needed to lead the organization and make strategic product decisions Education:
    • Technical or Marketing background
    • Advanced English.
    Experience Target:
    • At least 5-6 years of experience in online product management or/and e-commerce
    • Working experience in financial companies will be a plus (online lending)
    Main Responsabilities 
    • Develop profound market and clients understanding, become an internal “representative“ of our clients.
    • Deep dive into the business and user metrics in order to find out problems and insights.
    • Set hypothesis, calculate and justify business cases for the features you propose.
    • Execute implementation with our in-house IT team and enjoy analyzing outcomes of your ideas in production.
    Be responsible for
    • Launching new financial products and defining their product-market fit;
    • improving main KPIs of the existing projects, such as conversion rates, avg. check, retention, life-time value (LTV)
    • Enhancing overall user experience (UX, UI).
    Skills:
    • Outstanding analytical skills
    • Self-motivated, with ability to lead and drive change initiatives, can-do attitude
    • Good organisational/time management skills, structural thinking.
    • Ability to be hands on with high attention to detail but also not lose strategic standpoint.
    • Willingness to work in a fast-growing company working environment and adapt to changes fast
    Knowledge/Abilities:
    • Methodological way of working and ability to cope with competing demands and prioritize tasks accordingly
    • Being eager to develop your skills and progress within the company structure is key
    • Proven track record with financial, telecom or online mass market products.
    • Hands on with data analysis tools such as SQL, Tableau, GA or similar
    • Strong understanding of UX principles
    • Data driven decision making
    • Banking or lending business knowledge is a strong plus.
    Work conditions
    • Competitive Salary
    • Superior benefits
    • Work Schedule: Mon-Fri 9am to 6pm
    • Excellent working environment
    • Professional Development
    APPLY TO POSITION
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    Ejecutivo de servicio al cliente
    Mexico, Mexico
    Requisitos: Preparatoria terminada o licenciatura trunca. Experiencia: 2 años en call center en áreas de servicio al cliente y/o ventas Habilidades técnicas: 
    • Windows / Office.
    • Manejo de Excel (básico)
    • Internet
    • Manejo de multicanales (chat, correo, llamadas telefónicas)
    Personalidad:
    • Gusto por el trato a cliente
    • Paciencia
    • Gusto por el trabajo en equipo
    • Organizado
    • Servicial
    • Orientado a resultados
    • Empatía
    Actividades: 
    • Otorgamiento de información en general sobre el producto
    • Información sobre saldos y medios de pago
    • Resolver requerimientos de clientes
    Sueldo: 10,000 a 12,000 MXN netos más prestaciones superiores y bonos de productividad

    Horario: 8 Horas de Lunes a Domingo, con un día de descanso rolado mensualmente.

    APPLY TO POSITION
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    Analista de crédito para call center
    Mexico, Mexico
    Requisitos: Preparatoria terminada o licenciatura trunca en áreas económico-administrativas   Experiencia: 2 años en call center para instituciones financieras Experiencia en validación de documentos digitales (INE, Buro de crédito, pasaporte, estados de cuenta, referencias, domicilio)   Habilidades técnicas: 
    • Windows / Office.
    • Internet
      Habilidades personales
    • Gusto por el trato a cliente,
    • Paciente
    • Gusto por el trabajo en equipo
    • Organizado
    • Analítico
    • Observador
    • Toma de decisiones
    Actividades: 
    • Validación de documentación digital
    • Detección de posibles casos de fraude y/o robo de identidad.
    Sueldo: 10,000 a 12,000 MXN netos más prestaciones superiores y bonos de productividad. Horario: 8 Horas de Lunes a Domingo, con un día de descanso rolado mensualmente. APPLY TO POSITION
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    Ejecutivo de cobranza
    Mexico, Mexico
    Requisitos:
    • Género: Indistinto.
    • Escolaridad mínima: Bachillerato Concluido.
    • Dominio de Excel y office en general.
    • Experiencia en Call Center (indispensable)
    Habilidades:
    • Actitud de servicio
    • Escucha activa
    • Orientado a servicio al cliente
    • Apego a métricas, normas y procedimientos
    • Negociación
    • Trabajo por objetivos
    Jornada laboral: 8 horas, 6 días a la semana. Se pueden rolar turnos cada mes Ofrecemos:

    Sueldo $10,000 a $12,000 libres + P.L + bono de productividad

    APPLY TO POSITION
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    gorokh
    Ingrid Zamora
    HR Manager, Mexico
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