Thank you!
We will get in touch with you shortly
We’d love to hear from you
Reach out to us and we’ll get back to you shortly
First name
Last name
Email
Message
Drag and drop here or upload a file
Operations
Departament
Location
Ejecutivo de servicio al cliente
Mexico, Mexico
Requisitos: Preparatoria terminada o licenciatura trunca. Experiencia: 2 años en call center en áreas de servicio al cliente y/o ventas Habilidades técnicas: 
  • Windows / Office.
  • Manejo de Excel (básico)
  • Internet
  • Manejo de multicanales (chat, correo, llamadas telefónicas)
Personalidad:
  • Gusto por el trato a cliente
  • Paciencia
  • Gusto por el trabajo en equipo
  • Organizado
  • Servicial
  • Orientado a resultados
  • Empatía
Actividades: 
  • Otorgamiento de información en general sobre el producto
  • Información sobre saldos y medios de pago
  • Resolver requerimientos de clientes
Sueldo: 10,000 a 12,000 MXN netos más prestaciones superiores y bonos de productividad Horario: 8 Horas de Lunes a Domingo, con un día de descanso rolado mensualmente. APPLY TO POSITION
Copied to clipboard
Analista de crédito para call center
Mexico, Mexico
Requisitos: Preparatoria terminada o licenciatura trunca en áreas económico-administrativas   Experiencia: 2 años en call center para instituciones financieras Experiencia en validación de documentos digitales (INE, Buro de crédito, pasaporte, estados de cuenta, referencias, domicilio)   Habilidades técnicas: 
  • Windows / Office.
  • Internet
  Habilidades personales
  • Gusto por el trato a cliente,
  • Paciente
  • Gusto por el trabajo en equipo
  • Organizado
  • Analítico
  • Observador
  • Toma de decisiones
Actividades: 
  • Validación de documentación digital
  • Detección de posibles casos de fraude y/o robo de identidad.
Sueldo: 10,000 a 12,000 MXN netos más prestaciones superiores y bonos de productividad. Horario: 8 Horas de Lunes a Domingo, con un día de descanso rolado mensualmente. APPLY TO POSITION
Copied to clipboard
Ejecutivo de cobranza
Mexico, Mexico
Requisitos:
  • Género: Indistinto.
  • Escolaridad mínima: Bachillerato Concluido.
  • Dominio de Excel y office en general.
  • Experiencia en Call Center (indispensable)
Habilidades:
  • Actitud de servicio
  • Escucha activa
  • Orientado a servicio al cliente
  • Apego a métricas, normas y procedimientos
  • Negociación
  • Trabajo por objetivos
Jornada laboral: 8 horas, 6 días a la semana. Se pueden rolar turnos cada mes Ofrecemos: Sueldo $10,000 a $12,000 libres + P.L + bono de productividad APPLY TO POSITION
Copied to clipboard
Collection Specialist
São Paulo, Brazil
ID Finance is an international fintech holding, one of most technologically advanced and fast-growing companies in the online lending market The Credit Recovery Specialist will have the opportunity to work closely with the technology team to seek to maximize credit recovery. You are the right person for this role/ position if:
  • Experience of at least one year in Collection Planning
  • Be really good in interpersonal relationships
  • Graduation complete or in progress IT, Systems Analysis and Development, Information Systems.
  • Advanced English for communication with our team from outside
  • Analytical thinking and problem solving in a creative way;
  • Knowledge in SQL Languages (Oracle and SQL Server)
  • Knowledge in Excel/Power Point
  • To have acted in the construction of segmentations and rules of collection;
  • Knowledge in Test, homologation and implantation of new suppliers of mass actions;
  The Credit Recovery Specialist will:
  • Define, execute and measure credit recovery strategies (SMS / URA / E-mail / WhatsApp / Social Networks / Mail Merge / E-mail / mail);
  • Develop analyzes and reports for better visualization of results and adequacy of strategies;
  • Predict, analyze, size and develop dialing strategies;
  • Observe and analyze indicators, always aiming at the optimization of human and technological resources;
  • Generate reports on performance, productivity, profitability, measurement of impacts of collection actions;
  • Acting directly in the architecture, development and monitoring of strategies for client portfolios;
  • Monitor daily KPI’ from collections, taking immediate action when necessary and positioning the operational managers;
We're building an amazing team and are constantly on the lookout for like-minded and motivated individuals to join our fast paced yet fun to work with-environment and contribute to our mission to improve financial inclusion and change the lives of Brazilians consumers.   Enjoyed it? Yes?! Come join us and create a better tomorrow! APPLY TO POSITION
Copied to clipboard
This site uses cookies to provide you with a great user experience. To use this site, you agree with our use of cookies. You can change the configuration or learn about our Cookies Policy.